Monitoring - Today, 6/1, some ISI clients experienced disconnections to our SFTP service which impacted the transmission of new data being sent.
If you have received CUCM CDR alerts today, please restart your CUCM Repository Manager(s) to restart the flow of CDR files.

Through improved logging today, we discovered required improvements to our cloud infrastructure.

During the planned Friday 6/11 maintenance window, Infortel Select and system updates were completed as planned.
In addition, our virtualized hardware has been upgraded to improve system performance during this maintenance window.
Jun 11, 23:49 CDT
Update - Investigation is ongoing as current SFTP services are available.

Research has expanded beyond our SFTP solution as we work to confirm root cause.
Jun 9, 16:16 CDT
Investigating - ISI has determined between 5/29 - 6/1 some ISI clients experienced disconnections to our SFTP service which impacted the transmission of new data being sent.

If you have received CUCM CDR alerts, please restart your CUCM Repository Manager(s) to restart the flow of CDR files.

Investigation of root cause is currently in progress.
Jun 3, 09:49 CDT
Web Interface ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 12, 2021

No incidents reported today.

Jun 11, 2021
Completed - The scheduled maintenance has been completed.
Jun 11, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 19:00 CDT
Scheduled - We will be upgrading our software during this time. There may be intermittent outages.
Thank you for understanding.
Jun 4, 11:23 CDT
Jun 10, 2021

No incidents reported.

Jun 9, 2021
Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021
Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.

May 31, 2021

No incidents reported.

May 30, 2021

No incidents reported.

May 29, 2021

No incidents reported.