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All Systems Operational
Infortel Select Web Interface
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 27, 2024
No incidents reported today.
Apr 26, 2024
Resolved -
Scheduled reporting systems have resumed their normal operating status.
Apr 26, 20:34 CDT
Apr 26, 20:34 CDT
Monitoring -
ISI has identified an issue causing delayed scheduled reports starting Wednesday 4/24 for a segment of our customers.
This issue is now resolved, and ISI is now monitoring reporting systems to ensure delayed reports are completed.
Please contact ISI Customer Support at 1-800-326-6183 (US Toll Free) or 1-847-592-3250 (Local or Non-US) if you have any questions.
Apr 26, 17:39 CDT
This issue is now resolved, and ISI is now monitoring reporting systems to ensure delayed reports are completed.
Please contact ISI Customer Support at 1-800-326-6183 (US Toll Free) or 1-847-592-3250 (Local or Non-US) if you have any questions.
Apr 26, 17:39 CDT
Resolved -
Scheduled maintenance has been completed.
Apr 26, 08:16 CDT
Apr 26, 08:16 CDT
Monitoring -
Microsoft Azure services have notified their subscribers of a scheduled maintenance window starting Thursday 4/25 at 10PM Central to Friday 4/26 6AM Central. There is no service interruption expected for Infortel Select and SFTP services.
If you receive CUCM CDR alerts, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files.
Apr 25, 07:09 CDT
If you receive CUCM CDR alerts, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files.
Apr 25, 07:09 CDT
Apr 25, 2024
Apr 24, 2024
No incidents reported.
Apr 23, 2024
No incidents reported.
Apr 22, 2024
No incidents reported.
Apr 21, 2024
No incidents reported.
Apr 20, 2024
No incidents reported.
Apr 19, 2024
No incidents reported.
Apr 18, 2024
Completed -
The scheduled maintenance has been completed.
Apr 18, 00:00 CDT
Apr 18, 00:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 19:00 CDT
Apr 17, 19:00 CDT
Scheduled -
ISI will be performing maintenance on the Infortel Select servers during this time.
Access to Dashboard will be unavailable or limited.
Connections to the SFTP services and delivery of CDR may also be affected.
If you receive CUCM CDR alerts, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files.
Please contact ISI Support Center at 1-800-326-6183 (US Toll Free) or 1-847-592-3250 (Local or Non-US) if you have any questions.
Apr 10, 07:35 CDT
Access to Dashboard will be unavailable or limited.
Connections to the SFTP services and delivery of CDR may also be affected.
If you receive CUCM CDR alerts, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files.
Please contact ISI Support Center at 1-800-326-6183 (US Toll Free) or 1-847-592-3250 (Local or Non-US) if you have any questions.
Apr 10, 07:35 CDT
Apr 17, 2024
Apr 16, 2024
No incidents reported.
Apr 15, 2024
No incidents reported.
Apr 14, 2024
No incidents reported.
Apr 13, 2024
No incidents reported.