All Systems Operational
Infortel Select Web Interface Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance Apr 17, 2024 19:00 - Apr 18, 2024 00:00 CDT
ISI will be performing maintenance on the Infortel Select servers during this time.
Access to Dashboard will be unavailable or limited.

Connections to the SFTP services and delivery of CDR may also be affected.
If you receive CUCM CDR alerts, please restart your CUCM Repository Manager(s) and CDR Agent services to restart the flow of CDR files.

Please contact ISI Support Center at 1-800-326-6183 (US Toll Free) or 1-847-592-3250 (Local or Non-US) if you have any questions.

Posted on Apr 10, 2024 - 07:35 CDT
Past Incidents
Apr 16, 2024

No incidents reported today.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024
Completed - The scheduled maintenance has been completed.
Apr 4, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 19:00 CDT
Scheduled - ISI will be performing maintenance on the Infortel Select servers during this time.
Access to Dashboard will be unavailable or limited.

Please contact ISI Support Center at 1-800-326-6183 (US Toll Free) or 1-847-592-3250 (Local or Non-US) if you have any questions.

Mar 27, 15:40 CDT
Apr 3, 2024
Resolved - Scheduled reporting systems have resumed their normal operating status.
Apr 3, 07:42 CDT
Update - ISI continues to monitor the incident as reporting systems work to process the delayed reports.
Apr 2, 16:29 CDT
Monitoring - ISI has identified an issue causing delayed scheduled reports starting yesterday afternoon for a segment of our customers.
This issue is now resolved, and ISI is now monitoring reporting systems to ensure delayed reports are completed.

Please contact ISI Customer Support at 1-800-326-6183 (US Toll Free) or 1-847-592-3250 (Local or Non-US) if you have any questions.

Apr 2, 10:57 CDT
Apr 2, 2024